Other

1. Do you have offline stores?
Yes, we have a store at Powai. 
Sun, 8 Mar, 2020 at 8:33 PM
2. Where can I find currently running offers/ promotions?
There is a category called “Hot Deals” on the app as well as on the website. All products with any discount or promotions are listed under this section.
Sun, 8 Mar, 2020 at 8:33 PM
3. What do I do if an item is defective (broken, leaking, expired)?
We have a no questions asked return policy. In case you are not satisfied with a product received you can return it to the delivery personnel at time of del...
Sun, 8 Mar, 2020 at 8:34 PM
4. How will I get my money back in case of a cancellation or return? What are the modes of refund?
The amount will be refunded to your fraazo.com account to use as store credit in your forthcoming purchases. In case of credit card payments, we can also cr...
Sun, 8 Mar, 2020 at 8:37 PM
5. I am a corporate/ business. Can I place orders with Fraazo.com?
Yes, we do bulk supply of products at special prices to institutions such as schools, restaurants, and corporates. Please contact as at support@fraazo.com t...
Sun, 8 Mar, 2020 at 8:39 PM
6. I’d like to suggest some products. Who do I contact?
If you are unable to find a product or brand that you would like to shop for, please write to us at support@fraazo.com and we will try our best to make th...
Sun, 8 Mar, 2020 at 8:43 PM